We will do our best with responsibility until you receive your item. The manufacture will decide if the problem is a manufacture's fault. If it is going to take longer we will contact the you to inform them.
If you have any inquires please feel free contact with us. About the return item We accept a return item unless it is unopened and unused in 30 days after the goods arrived.
Also we are not be able to responsible for early failure. We are not be able to accept the goods which are once opened and used because we are not be able to re-sell it as brand new one. We sell the goods made in Japan. We are not sure if you can use in your country and can't be able responsible for it.
Please kindly make sure the compatibility before purchasing. And the guarantee of the goods covers only in Japan.Please kindly be noted that you may not be able to get guarantee in your country. We need your cooperation on that occasion. The return goods give us the huge damage. We would like to prevent it before it's happened as much as we can. Your kind understanding would be highly appreciated.
Don't hesitate to ask us if you have any questions. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. The item "PILOT Fountain Pen CUSTOM HERITAGE 912 FKVH-2MR-B-SF Soft Fine from Japan" is in sale since Saturday, September 15, 2018. This item is in the category "Collectibles\Pens & Writing Instruments\Pens\Fountain Pens\Pilot". The seller is "pizzao41" and is located in Tokyo.
This item can be shipped worldwide.